Ordering
Here you can find answers to common questions about placing orders, payment options, and order management.
What currency are your prices in?
All of our prices displayed are in US dollars (USD).
What is Afterpay?
Afterpay is a tool that allows you to shop now and pay later in four equal installments every two weeks.
How do I use Afterpay?
To use Afterpay, choose your favorite shades and then head to checkout. At checkout, select Afterpay as your payment method and you will be directed to the Afterpay website to register and provide payment details. If you've used Afterpay before, just
Can I use Afterpay if I'm outside of the U.S.?
Afterpay is only available to U.S. customers at this time.
Where can I find out more about Afterpay?
For more information, visit Afterpay's FAQ page at help.afterpay.com. If you have a question about your Afterpay account, please contact the Afterpay toll-free customer support line at 855-289-6014 or use their contact form.
Can I change or cancel my order?
We are unable to make any changes to an order once it's been placed. Please confirm that product details and address information are correct prior to completing your order. Our warehouse works fast and once an order is in our system we are not able t
What's the status of my order?
To check your order status, log into your account through our Accounts Page at crapeyewear.com/account/login. There you can check your order status and tracking if available. Orders containing a pre-order item will ship once the pre-order item is bac
Will I receive a tracking number for my order?
Yes, when your order ships, you'll receive an automatic email notification with your tracking number. Orders containing a pre-order item will ship once the pre-order item is back in stock. If you would like your in-stock item to ship before then, ple
How do I apply a discount code to my purchase?
To apply a discount code to your order, select the item(s) you want to purchase and go to checkout. At checkout, you'll see a box for gift card/discount codes — enter your code there and click "Apply". Once applied you'll see the adjusted order total
I bought an item and now it's on sale, can I get my money back?
Totally! If you bought a full-price product only to discover it went on sale within 24 hours of purchase, we'll refund the difference. Please note, the new order total may affect any shipping promotions applied to the original order and new rates may