Crap Eyewear

To check your order status, log into your account through our Accounts Page at crapeyewear.com/account/login. There you can check your order status and tracking if available. Orders containing a pre-order item will ship once the pre-order item is back in stock. If you would like your in-stock item to ship before then, please place separate orders; one for the pre-order item(s) and one for the in-stock item(s).

To check your order status, log into your account through our Accounts Page at crapeyewear.com/account/login. There you can check your order status and tracking if available.

Orders containing a pre-order item will ship once the pre-order item is back in stock. If you would like your in-stock item to ship before then, please place separate orders; one for the pre-order item(s) and one for the in-stock item(s).

What's the status of my order?

Ordering

What currency are your prices in?

What is Afterpay?

How do I use Afterpay?

Can I use Afterpay if I'm outside of the U.S.?

Where can I find out more about Afterpay?

Can I change or cancel my order?

Will I receive a tracking number for my order?

How do I apply a discount code to my purchase?

I bought an item and now it's on sale, can I get my money back?

Where do your items ship from?

When will I get my order?

Do you offer express shipping?

What are your domestic (U.S.) shipping rates?

What are your international shipping rates?

Am I responsible for import duties and taxes on my international order?

My package is lost!

Shipping

What is your return policy?

How do I make a return?

What is your exchange policy?

I received the wrong product, what should I do?

I think my sunglasses arrived defective, what should I do?

Returns & Exchanges

Why premium, optical-grade materials?

How are your shades made?

What is bioacetate?

What type of lenses are in your sunglasses?

Are any of your sunglasses polarized?

What sustainability measures do you take?

Can I put prescription lenses in my Crap Eyewear shades?

A screw fell out of my favorite shades! What do I do now?

Do your products have any sort of warranty?

Products

Do you have a physical store location I can visit?

I'd like to open a Crap Eyewear Wholesale account, what do I do?

Who can I contact for press or partnership inquiries?

Are you hiring?

Do you guys make stickers?

Misc.

What's the status of my order?Updated 8 days ago