Returns & Exchanges
Here you can find all you need to know about our return and exchange policies and processes.
What is your return policy?
We offer free returns & exchanges on all U.S. domestic orders when claimed within 14 days of your order being delivered. Only one return/exchange can be created per order. To start a return, visit: crapeyewear.com/pages/returns-exchanges. Internation
How do I make a return?
We offer free returns & exchanges on all U.S. domestic orders when claimed within 14 days of delivery. To start a return, visit: crapeyewear.com/pages/returns-exchanges. Only one return/exchange can be created per order. International orders (includi
What is your exchange policy?
We offer free exchanges for all U.S. domestic orders if processed within 14 days of delivery. Only one return/exchange can be created per order. To start an exchange, visit crapeyewear.com/pages/returns-exchanges, select the item(s) you want to excha
I received the wrong product, what should I do?
If the product you received is not what you ordered, we're sorry! Please do not wear it. Contact us at [email protected] as soon as possible. When reaching out, please include:. - Your order number. - A description of the issue. - Product details
I think my sunglasses arrived defective, what should I do?
Contact us at [email protected] as soon as possible and we'll help you out. When reaching out, please include:. - Your order number. - A description of the issue. - Product details (frame style, colorway). - A few photos of the defective product