Bummer! If the product you received is not what you ordered, 1. we're sorry! 2. please don't wear it.
Keep the order in its original packaging and simply begin processing a replacement/ exchange yourself here
Contact us for further assistance. If reaching out to our team, please include your order#, a description of the issue, product details(i.e. frame style, colorway) and last but not least, a few photos of the incorrect product.
We'll quickly respond, send you a free return shipping label and express ship the correct goods.